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Shipping policy

Shipping Policy – Auretier

Last updated: June 2026

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Every order undergoes a quality inspection before shipment to ensure product quality and accuracy.

Tracking information is typically provided within 1–3 business days after the order is placed.

2. Delivery Time

At Auretier, we offer Free Standard Shipping on all orders.

The estimated delivery time is 5–12 business days, depending on the destination country and local carrier operations.

Business days do not include weekends or public holidays.

3. Tracking Information

Once your order has been shipped, you will receive a tracking number via email.

Please allow up to 72 hours for tracking updates to appear after the tracking number has been issued.

4. Incorrect Address

Customers are responsible for providing accurate shipping information.

Auretier is not responsible for delivery issues caused by incomplete or incorrect address details provided during checkout.

5. Customs & Duties

International orders may occasionally be subject to customs inspections or import fees. Any applicable customs duties, taxes, or fees are the responsibility of the customer.

6. Delays

Although uncommon, delays may occur due to customs procedures, weather conditions, public holidays, local carrier operations, or high-volume periods.

These circumstances are outside of our control and may affect delivery times.

7. Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Email: support@auretier.com

Auretier – Customer-first service, always.

✔️ Produto adicionado com sucesso.